GENERAL TERMS AND CONDITIONS OF SALE AND CREDIT

These General Terms and Conditions of Sale apply to the exclusion of all other general terms and conditions and may be amended by APRIL PLEASE.

The user acknowledges having read these General Terms and Conditions of Sale prior to placing any order. The confirmation of any order constitutes express and irrevocable acceptance of these General Terms and Conditions of Sale.

Prices are expressed in euros and are inclusive of all taxes. Any change in the applicable statutory VAT rate will automatically be reflected in the prices of the items, upon its entry into force.

The company APRIL PLEASE reserves the right to change its prices at any time. Products already ordered will be invoiced on the basis of the rates in effect at the time each order is placed. The products remain the full and exclusive property of the company APRIL PLEASE until the full payment of the price of each order has been received by the company APRIL PLEASE.

You can place an order on the website www.april-please.com

To order the desired items, go to their product page by clicking on their photo or reference, choose the desired quantity, optionally the desired size and click on "add to cart".

The contractual information is presented in French and will be subject to confirmation at the latest at the time of validating your order.

After validation and payment of the order, no modification (change of delivery address, addition or removal of a product...) will be possible.

The company APRIL PLEASE reserves the right not to register a payment and not to confirm an order for whatever reason, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received. Products are available subject to available stock.

Payment can be made in full when placing the order or in installments if the customer opts for the ALMA solution. The customer will be able to pay for their order by credit card. The customer will enter the number on the front of their card, the card's expiration date, and the security code on the back of their card (3 digits). By providing their credit card number, the customer authorizes APRIL PLEASE to debit their account for the appropriate amount of their order.

Purchases are made securely via Stripe.

Orders are prepared within 3 days at the latest.

Orders are shipped to the address provided by the customer when placing the order. Once the package has been shipped, a tracking number is provided to the customer so they can track the delivery of their order.

When the carrier marks the package as delivered, the delivery is deemed fulfilled.

If the package could not be delivered to the address provided when the carrier attempted delivery, it will be available for pickup at your local post office the following day and will be held for 10 days. After this period, the package will be returned to APRIL PLEASE, and the customer will be responsible for any re-shipping costs.

If the carrier marks the package as delivered but the customer claims they have not received it, a carrier investigation will automatically be opened. To do this, the customer must file a claim. The customer agrees to cooperate with this investigation (confirmation of address, signed declaration, and checking with neighbors or the building manager).

No refund or replacement can be issued until the carrier has closed the investigation.

If the investigation concludes that the carrier lost the package, a solution will be offered to the customer (refund or re-shipment).

However, if the carrier confirms that the package was delivered, no refund or replacement can be requested.

Product features are presented on www.april-please.com in each product page. The customer is fully informed that the photos and colors of the items for sale may not exactly match the actual colors due to the internet browser and screen used, and because the jewelry is handmade.

The customer has 30 calendar days, as provided for in articles L121-20 et seq. of the Consumer Code, from the date of delivery, proven by postal tracking, to request an exchange or refund for a piece of jewelry (shipping costs are not refunded after 14 days). You will need to visit the Customer Service page to find out all the details. Customer service is also available by email at care@april-please.fr.

The item must be returned in new condition and in its original packaging, protected by bubble wrap or cardboard packaging. Returned items without their box, incomplete, worn, damaged, used, or soiled cannot be accepted.

In the event of a return resulting in a refund without exchange, a flat fee of €3 will be deducted from the refunded amount, corresponding to the return processing costs.

The returned item will be exchanged or refunded to the customer within a maximum of 30 days from its receipt by APRIL PLEASE. The refund will be issued as a credit of the amount to be refunded to the customer's bank account. Items are returned at the customer's risk and expense.

Our products are covered by the statutory warranties provided for by the Consumer Code and the Civil Code, in particular the legal guarantee of conformity (Articles L.217-3 et seq.) and the guarantee against hidden defects (Articles 1641 et seq.).

Under the legal guarantee of conformity, the customer has a period of two years from the delivery of the product to take action in the event of a lack of conformity.

However, this guarantee is subject to the product being returned in its entirety to allow for verification of the alleged defect.

Due to the delicate nature of jewelry and its specific use, particularly for piercings worn continuously, the warranty does not cover:

• the total or partial loss of the jewelry
  
• breakage resulting from snagging, impact, or mishandling
  
• damage caused by external pressure or strain (sleeping, clothing, hair, etc.)
  
• normal wear and tear from daily use
  

No refund or replacement can be issued without the return of the complete product for inspection.

For hygiene and safety reasons, piercing jewelry cannot be returned or exchanged once worn, except in the event of a proven defect identified following inspection.

In certain situations, and without admission of liability, a commercial gesture may be offered at the brand's discretion.

All elements of the website www.april-please.com are and remain the exclusive intellectual property of APRIL PLEASE. No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, any elements of the website, whether software, visual, or audio. Any simple or hypertext link is strictly prohibited without the express written consent of APRIL PLEASE. 

The products offered comply with current French legislation. APRIL PLEASE shall not be held liable in the event of non-compliance with the laws of the country where the product is delivered. It is your responsibility to check with the local authorities regarding the possibilities of importing or using the products or services you intend to order.

Furthermore, APRIL PLEASE shall not be held liable for any damage resulting from the improper use of the purchased product.

Finally, APRIL PLEASE shall not be held liable for any inconvenience or damage inherent to the use of the Internet, including service interruptions, external intrusions, or the presence of computer viruses.

The language of this contract is French. These terms of sale are governed by French law. In the event of any dispute, the French courts shall have exclusive jurisdiction.

Publishing Directors: Émilie Dupas and Julia Maufay 

APRIL PLEASE - SAS
229 rue Saint-Honoré
75001 Paris

hello@april-please.fr
06 84 42 72 90 / 06 29 92 63 51

SIRET Number: 85025168700024
VAT Number: FR05850251687
Paris RCS: 850251687  

www.april-please.com is hosted by 1&1.

The information collected from the forms on this website is processed by APRIL PLEASE in order to send out orders or emails containing information about the brand.

No personal information is collected without your knowledge or disclosed to third parties. No personal information is used for purposes not authorized by law.

In accordance with the French Data Protection Act of 6 January 1978 (Article 34), you have the right to access, modify, rectify and delete any data relating to you. To exercise this right, please write to us at:

APRIL PLEASE
229 rue Saint-Honoré
75001 Paris

You may also, for legitimate reasons, object to the processing of your data. To find out more, please see your rights on the CNIL website: https://www.cnil.fr/fr/comprendre-vos-droits

CNIL registration number: 2008987v0

Review Collect Privacy Policy

We use Review Collect, a review management tool from REVCOL TECHNOLOGY LLC, to collect your post-purchase feedback (via email, SMS, or WhatsApp) and allow you to rate our services on Trustpilot.

Your data (name, email, phone number, date, and order number) is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR) and is automatically deleted 2 months after your purchase. It is stored in the EU/EEA and is not transferred outside this area.

You can object to this processing at any time by contacting our data controller. For more information: https://www.review-collect.com/privacy-policy

Messages sent over the internet may be intercepted. Do not disclose unnecessary or sensitive personal information. If you wish to provide us with such information, please use postal mail.